hi there,
below is what is requested:
currently have 850 Concurrent users, yes if you go over you just pay for additional users
what this idea is about is for example, if you reach 830 users, a notification needs to be sent out, email, just indicating you are close to reaching your purchased amount of 850. AWS has this feature with there billing to send out notification when reaching a % of your expenses
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Reginald Sheraton
Bytes Systems Integration (a division of Altron TMT (Pty) Ltd)
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Original Message:
Sent: 01-20-2021 13:30
From: Robert Wakefield-Carl
Subject: Alerts when reaching license limitation
Maybe I don't follow your full needs here, but why would this be needed? Genesys no longer charges for overage on subscriptions, so if you go over your limit, you are paying the same per agent as you would normally.
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Robert Wakefield-Carl
Avtex Solutions, LLC
Contact Center Innovation Architect
robertwc@avtex.com
https://www.Avtex.com
https://RobertWC.Blogspot.com
Original Message:
Sent: 01-19-2021 05:39
From: Reginald Sheraton
Subject: Alerts when reaching license limitation
Hi all,
not sure if allowed on this forum, but can you guys please review below and vote if in agreement?
Genesys Cloud Ideas Lab
#SystemAdministration
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Reginald Sheraton
Bytes Systems Integration (a division of Altron TMT (Pty) Ltd)
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