I was just asked whether the API can be used to override the UI's 30-day limit on schedulaing a callback.
I tried it out in the API Explorer on developer.mypurecloud.com and got:
{
"status": 400,
"code": "callback.error.scheduled.time.too.far.in.future",
"message": "the callback scheduled time cannot be more than 30 days into the future",
"messageWithParams": "the callback scheduled time cannot be more than 30 days into the future",
"messageParams": {},
"contextId": "9f777007-d4e3-4e9c-b91b-3ba08b08ce9b",
"details": [],
"errors": []
}So. no.
#SystemAdministration------------------------------
George Ganahl CCXP, GCA
Principal Technology Consultant
Genesys
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