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  • 1.  Org Access

    Posted 07-27-2021 07:03
    Hi All

    We have access to a customer org with all possible permissions applied to us however when we look at our customer's Groups, the Call Route Type and Overflow information is not a true reflection of how it is actually configured. Has anyone come across this before?

    Thanks
    Chris
    #SystemAdministration
    #Telephony

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    Chris Marsden
    CloudComm 360 Ltd
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  • 2.  RE: Org Access

    Posted 07-28-2021 20:11
    Could you supply a sanitized screen show showing what you mean?

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    Robert Wakefield-Carl
    Avtex Solutions, LLC
    Contact Center Innovation Architect
    robertwc@avtex.com
    https://www.Avtex.com
    https://RobertWC.Blogspot.com
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