You don't have a built-in variable for this in the Scripts, but you can use Architect to Set Participant data or to pass in the Conversation ID and then declare that variable in the Script to be used or displayed. Does that make sense?
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Robert Wakefield-Carl
Avtex Solutions, LLC
Contact Center Innovation Architect
robertwc@avtex.comhttps://RobertWC.Blogspot.com------------------------------
Original Message:
Sent: 04-25-2019 14:10
From: Stephen Ward
Subject: outbound script
What field is the conversationid for the recording I see communication id but How do I get the conversation ?
#Outbound
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Stephen Ward
Calibrus
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