Hi,
We are using Siebel URL based integration. Whenever a call comes in and reach the agent, siebel URL should open up with the customer details. We are able to achieve this.
The ask of client is to refresh the same tab of browser whenever Scripter.OpenURL action is executed in script so that agent doesn't have too many tabs opened on his browser.
Can anyone suggest an approach?
Thanks
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Shruti Pathak
Accenture Solutions Private Limited
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