Genesys Cloud (formerly PureCloud)

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  • 1.  displaying internal links

    Posted 10-22-2020 03:43
    Customer is using CRM system whick can be accesses by link which starts with navision://client/run?servername=SP.........
    When we put that link as customer external URL or s PopUp URL in script, it is converted by system into link like this https://navision//client/run?servername=SP......
    Is there a way to open correct internal link ?

    Armands Bunkovskis