Genesys Cloud - Main

 View Only
Discussion Thread View
  • 1.  Unified Messaging PureCloud

    Posted 07-25-2019 12:52
    I can't find anything in the white pages that suggests API or anything regarding using exchange to distribute voicemails. Enterprise users like to receive their voicemails while in the field without having to call in. Any input is greatly appreciated. 

    #ArchitectureandDesign
    #Integrations
    #SystemAdministration

    ------------------------------
    Bryan De La Cruz
    GreatPlains Finance, LLC
    ------------------------------


  • 2.  RE: Unified Messaging PureCloud
    Best Answer

    GENESYS
    Posted 07-25-2019 13:41
    PureCloud sends an email with a .wav attachment

    https://help.mypurecloud.com/articles/open-play-voicemail/

    ------------------------------
    George Ganahl CCXP, GCP
    Principal Technology Consultant
    Genesys
    ------------------------------



Need Help finding something?

Check out the Genesys Knowledge Network - your all-in-one access point for Genesys resources