Is the trouble on getting multiple screens recorded, or particularly with the layout view during the playback?
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Daniel Ho
Product Line Manager – Recording and Quality Management, Genesys Cloud
Workforce Engagement Management (WEM)
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Original Message:
Sent: 02-21-2021 18:53
From: Vaun McCarthy
Subject: Multiple monitors - screen recording
No looks to be the most recent version - 2.3.603
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Vaun McCarthy
NTT New Zealand Limited
Original Message:
Sent: 02-21-2021 18:48
From: Will Bellerby
Subject: Multiple monitors - screen recording
Are you using the install application? It may be an older version
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Will Bellerby
Pyrios NZ Ltd
Original Message:
Sent: 02-19-2021 19:21
From: Vaun McCarthy
Subject: Multiple monitors - screen recording
Hey guys, anybody got any ideas why I can't get multiple monitor screen recordings to work? Works fine recording just the main monitor but it certainly doesn't give the layout view to show multiple screens that shows on the Resource Centre.
#Ask Me Anything (AMA)
#Omni-ChannelDesktop/UserInterface
#SystemAdministration
#Unsure/Other
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Vaun McCarthy
NTT New Zealand Limited
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