Has anyone had experience with one of the Call Center configuration options disappearing in Salesforce setup? The first image below is what the normal view has looked like during our implementation. All of a sudden today, the "choose a call center" instead of having 2 options to choose from now only has one, and the 'Genesys Cloud for Salesforce Lightning" has disappeared (see second screen shot below) Any ideas what might have happened?
#Implementation#Integrations------------------------------
Rick Heron
Western Health Advantage
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