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  • 1.  Canned responses embed link to an image

    Posted 06-30-2020 13:45
    Hi there
    My client is trying to have the survey link embedded on an image instead of a link using canned responses.

    So far if i use any other substitution on the image i do get the default substitutions without any issue.
    but if i want to use this custom substitution of the survey link does not work.
    Is there any way to make this work or it's not possible?

    Thanks and kindest regards
    #ArchitectureandDesign
    #DigitalChannels
    #Implementation
    #Unsure/Other

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    Mariano Martinez
    Interaxa S.A.
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  • 2.  RE: Canned responses embed link to an image

    Posted 07-07-2020 01:34
    Not sure if we will get that anytime soon, but we are getting Email signatures fairly soon and it might have the ability to include images.  Description is not too clear on that part.  you can check it out here:  

    https://purecloud.ideas.aha.io/ideas/CLDIG-I-241  



    ------------------------------
    Robert Wakefield-Carl
    Avtex Solutions, LLC
    Contact Center Innovation Architect
    robertwc@avtex.com
    https://www.Avtex.com
    https://RobertWC.Blogspot.com
    ------------------------------



  • 3.  RE: Canned responses embed link to an image

    Posted 07-07-2020 09:06

    Thanks Robert.

    Have a nice day



    ------------------------------
    Mariano Martinez
    Interaxa S.A.
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