Is anyone else getting the "You are no longer connected" message in the EMEA region? we seem to get this message on both multiple and single tabs, even when we log out and clear cache it just keeps re-appearing. An issue is already logged but I wondered how many other people are encountering the same issue?
#PlatformAdministration

------------------------------
Gordon Thomson
Actavo
------------------------------

Yes, 
It has nothing to do with mutlitabs/Architekt or inactivity. 
Done some tests with 'clear' browser and one tab. It happened 3 times in 10 minutes. Either when I was doing nothing (Admin page displayed) or when I changes view to Admin page. It seems that it appears only on Admin page.

------------------------------
Wojciech Dzikowski
CGI ISMC Polska Sp. z o.o.
------------------------------

Original Message:
Sent: 10-14-2019 09:15
From: Gordon Thomson
Subject: Connection Issues

Is anyone else getting the "You are no longer connected" message in the EMEA region? we seem to get this message on both multiple and single tabs, even when we log out and clear cache it just keeps re-appearing. An issue is already logged but I wondered how many other people are encountering the same issue?
#PlatformAdministration

------------------------------
Gordon Thomson
Actavo
------------------------------

I seem to get it on the performance pages also, outbound campaigns, callbacks, queues, queues activity, etc

------------------------------
Gordon Thomson
Actavo
------------------------------

Original Message:
Sent: 10-15-2019 06:48
From: Wojciech Dzikowski
Subject: Connection Issues

Yes,
It has nothing to do with mutlitabs/Architekt or inactivity.
Done some tests with 'clear' browser and one tab. It happened 3 times in 10 minutes. Either when I was doing nothing (Admin page displayed) or when I changes view to Admin page. It seems that it appears only on Admin page.

------------------------------
Wojciech Dzikowski
CGI ISMC Polska Sp. z o.o.

Original Message:
Sent: 10-14-2019 09:15
From: Gordon Thomson
Subject: Connection Issues

Is anyone else getting the "You are no longer connected" message in the EMEA region? we seem to get this message on both multiple and single tabs, even when we log out and clear cache it just keeps re-appearing. An issue is already logged but I wondered how many other people are encountering the same issue?
#PlatformAdministration

------------------------------
Gordon Thomson
Actavo
------------------------------

As shown

------------------------------
Gordon Thomson
Actavo
------------------------------

Original Message:
Sent: 10-15-2019 08:17
From: Gordon Thomson
Subject: Connection Issues

I seem to get it on the performance pages also, outbound campaigns, callbacks, queues, queues activity, etc

------------------------------
Gordon Thomson
Actavo

Original Message:
Sent: 10-15-2019 06:48
From: Wojciech Dzikowski
Subject: Connection Issues

Yes,
It has nothing to do with mutlitabs/Architekt or inactivity.
Done some tests with 'clear' browser and one tab. It happened 3 times in 10 minutes. Either when I was doing nothing (Admin page displayed) or when I changes view to Admin page. It seems that it appears only on Admin page.

------------------------------
Wojciech Dzikowski
CGI ISMC Polska Sp. z o.o.

Original Message:
Sent: 10-14-2019 09:15
From: Gordon Thomson
Subject: Connection Issues

Is anyone else getting the "You are no longer connected" message in the EMEA region? we seem to get this message on both multiple and single tabs, even when we log out and clear cache it just keeps re-appearing. An issue is already logged but I wondered how many other people are encountering the same issue?
#PlatformAdministration

------------------------------
Gordon Thomson
Actavo
------------------------------

and here

------------------------------
Gordon Thomson
Actavo
------------------------------

Original Message:
Sent: 10-15-2019 08:40
From: Gordon Thomson
Subject: Connection Issues

As shown

------------------------------
Gordon Thomson
Actavo

Original Message:
Sent: 10-15-2019 08:17
From: Gordon Thomson
Subject: Connection Issues

I seem to get it on the performance pages also, outbound campaigns, callbacks, queues, queues activity, etc

------------------------------
Gordon Thomson
Actavo

Original Message:
Sent: 10-15-2019 06:48
From: Wojciech Dzikowski
Subject: Connection Issues

Yes,
It has nothing to do with mutlitabs/Architekt or inactivity.
Done some tests with 'clear' browser and one tab. It happened 3 times in 10 minutes. Either when I was doing nothing (Admin page displayed) or when I changes view to Admin page. It seems that it appears only on Admin page.

------------------------------
Wojciech Dzikowski
CGI ISMC Polska Sp. z o.o.

Original Message:
Sent: 10-14-2019 09:15
From: Gordon Thomson
Subject: Connection Issues

Is anyone else getting the "You are no longer connected" message in the EMEA region? we seem to get this message on both multiple and single tabs, even when we log out and clear cache it just keeps re-appearing. An issue is already logged but I wondered how many other people are encountering the same issue?
#PlatformAdministration

------------------------------
Gordon Thomson
Actavo
------------------------------

Been happening to me for about a month now on the APAC (Sydney) server, I raised a ticket which is sitting with care to investigate. Had to provide console and network logs and a screen shot

------------------------------
Darryn Chang
Stuff Limited
New Zealand
3 Years Purecloud
------------------------------

Original Message:
Sent: 10-15-2019 08:56
From: Gordon Thomson
Subject: Connection Issues

and here

------------------------------
Gordon Thomson
Actavo

Original Message:
Sent: 10-15-2019 08:40
From: Gordon Thomson
Subject: Connection Issues

As shown

------------------------------
Gordon Thomson
Actavo

Original Message:
Sent: 10-15-2019 08:17
From: Gordon Thomson
Subject: Connection Issues

I seem to get it on the performance pages also, outbound campaigns, callbacks, queues, queues activity, etc

------------------------------
Gordon Thomson
Actavo

Original Message:
Sent: 10-15-2019 06:48
From: Wojciech Dzikowski
Subject: Connection Issues

Yes,
It has nothing to do with mutlitabs/Architekt or inactivity.
Done some tests with 'clear' browser and one tab. It happened 3 times in 10 minutes. Either when I was doing nothing (Admin page displayed) or when I changes view to Admin page. It seems that it appears only on Admin page.

------------------------------
Wojciech Dzikowski
CGI ISMC Polska Sp. z o.o.

Original Message:
Sent: 10-14-2019 09:15
From: Gordon Thomson
Subject: Connection Issues

Is anyone else getting the "You are no longer connected" message in the EMEA region? we seem to get this message on both multiple and single tabs, even when we log out and clear cache it just keeps re-appearing. An issue is already logged but I wondered how many other people are encountering the same issue?
#PlatformAdministration

------------------------------
Gordon Thomson
Actavo
------------------------------