I have a customer with a Premise mssql database and wanting to integrate Genesys Cloud to be able to query, using select statements, update and insert data into the DB. The online Help documentation refers back to the Bridge Server which is deprecated. I am looking for some up-to-date information on the integration how it is accomplished. Do we need an AppFoundry Partner or can this be done ourselves? Thanks.
Apologizing ahead of time for my lack of DB knowledge.
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Martin Bunting
i3Vision Technologies Inc.
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