Genesys Cloud (formerly PureCloud)

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Best Practices To Follow During Moving to Genesys Cloud

  • 1.  Best Practices To Follow During Moving to Genesys Cloud

    Posted 9 days ago
    Hi All,

    I am looking for Best Practices, Do's and don't that we should follow during moving to Genesys Cloud platform from any other platform.
    Kindly share if you have any inputs on the same.

    Thanks in advance..!!
    #Roadmap/NewFeatures

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    Rahul C Tyagi
    Accenture India
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  • 2.  RE: Best Practices To Follow During Moving to Genesys Cloud

    Top 25 Contributor
    Posted 5 days ago
    I just wrote a blog about this not too long ago:  https://robertwc.blogspot.com/2020/04/5-mistakes-when-moving-to-cloud-contact.html

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    Robert Wakefield-Carl
    Avtex Solutions, LLC
    Contact Center Innovation Architect
    robertwc@avtex.com
    https://www.Avtex.com
    https://RobertWC.Blogspot.com
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