Hi Kathie,
I would recommend posting this question to the
PureCloud Developer Forum.
Have a great day!
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Becky Powell
Principal Product Manager, PureCloud Open Platform
Genesys - Employees
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Original Message:
Sent: 11-01-2019 16:42
From: Kathie Phung
Subject: Platform API websocket
I am using the Platform API notification service, websocket connection. Seeing regular disconnects happening. Is there a time that a disconnect will always happen ?
I am using PUT /api/v2/notifications/channels/{id}/subscriptions to resubscribe to topics. But still seeing the disconnects. Is that the right way to rescubscribe ? or do you need to use POST /api/v2/notifications/channels/{id}/subscriptions ?
Thanks,
Kathie
#Unsure/Other
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Kathie
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