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Call External Contact using short Number

  • 1.  Call External Contact using short Number

    Posted 10-20-2020 09:23
    Hello,

    Can you Help me please to get Answer to our Request :    How we can configure External Contact to be called using Extension or Short Number ?

    For Exemple : To Call Phone Number's customer ( +33666666666 ), i Dial 3000 ( Short Number ).


    Thank you for you Help.

    Best regards
    #ConnectwithaCustomer(NEW)

    ------------------------------
    Salim Nouh

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