HI All,
We have an exiting customer on with Nunance integration via Genesy Engage, we have 50K grammers configured in Nuance.
If we have to move evrerything to Genesys Cloud, I am not sure if Archtect will support this, or does Pure Cloud has Nunace integration in the road Map.
Main point of reusing the exisiting grammers.
#ArchitectureandDesign#Routing(ACD/IVR)------------------------------
Gaurav Gupta
British Telecommunications PLC
------------------------------