Is it possible to modify the body of an email.   We are looking to edit some of the information in the body of the email before replying back.  The customer will send in a filled-out form, we are looking to take some of that information and add it as attributes and then remove the specific information before replying back.   They are doing this today in PureConnect.
#DigitalChannels

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Martin Bunting
i3Vision Technologies Inc.
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You could read in the body, make changes, then use and Autoreply to send back the changed body, but the original will not be changed in the chain.

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Robert Wakefield-Carl
Avtex Solutions, LLC
Contact Center Innovation Architect
robertwc@avtex.com
https://www.Avtex.com
https://RobertWC.Blogspot.com
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Original Message:
Sent: 03-03-2021 17:06
From: Martin Bunting
Subject: Email. Modify the body of an email

Is it possible to modify the body of an email.   We are looking to edit some of the information in the body of the email before replying back.  The customer will send in a filled-out form, we are looking to take some of that information and add it as attributes and then remove the specific information before replying back.   They are doing this today in PureConnect.
#DigitalChannels

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Martin Bunting
i3Vision Technologies Inc.
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