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  • 1.  WhatsApp transfer to Bot

    Posted 05-11-2021 13:38
    Hello,

    We are building a bot using Dialogflow for WhatsApp interactions, interactions arrive to the bot and are routing correctly to the agents.

    My problem is sending back this WhastApp interaction to the bot, there is no resource available in scripts to do this task.

    Please any help, I have looked all the possible options, but none seems to work.

    Thanks in advance,
    Alexander
    #Ask Me Anything (AMA)
    #DigitalChannels
    #Integrations
    #Routing(ACD/IVR)

    ------------------------------
    Alexander Martinez
    Interaxa Colombia S.A.
    ------------------------------


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