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  • 1.  Reports reflection

    Posted 05-06-2018 09:54
    Dear Community members. 

    How long does it take for data to be reflected in Interaction Detail Report?

    BR
    Mahmoud

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    Mahmoud Kamal
    IST Integration Services And Technologies Co.
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  • 2.  RE: Reports reflection

    Posted 12-12-2019 02:05
    I would steer away from the canned reports and stick with the performance views.  I found interactions are instantaneous as they enter the system in the Interactions View.

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    Robert Wakefield-Carl
    Avtex Solutions, LLC
    Contact Center Innovation Architect
    robertwc@avtex.com
    https://www.Avtex.com
    https://RobertWC.Blogspot.com
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    Original Message


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