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The variable (acdSkill2) in Scripter is set to Output so that should be attached to the conversation correct ?
In Architect I used a Get Participant Data block, but I'm not quite sure how to use this should I just type the variable (acdSkill2) here or should it be available in the dropdown list?
Assume that I get the participant data do I need to put it into another block like Find Skill or so, to be able to use it in the Transfer To ACD block?
So at the moment it doesn't work, so I made a testcall and looked for the conversation ID and tracked that conversation in the Developer API, if the variable (acdSkill2) is set to Output shouldn't it be available in the conversation data visible in the Developer API ?
Hi Rob,Have you looked at the user to user information (UUI) ?
I didn't test with a preview campaign.I didn't use secure flowsHope this helpsThanks,
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