Genesys Cloud (formerly PureCloud)

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Can we install Genesys Cloud Softphone on remote PC ?

  • 1.  Can we install Genesys Cloud Softphone on remote PC ?

    Top 25 Contributor
    Posted 13 days ago
    Hi,

    I tried to install the Genesys Cloud Softphone on my PC, but I receive this error: This product requires support for SHA-256 certificates

    Can we install it on local PC with is connected to internet and do make the calls with the same way as WebRTC ?

    Thank you in advance.



    #SIP/VolP
    #Telephony


  • 2.  RE: Can we install Genesys Cloud Softphone on remote PC ?

    NEW MEMBER
    Posted 7 days ago

    Something like this --- (install attempt on Windows 7)

    (screen attached)



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    Dmytro Zelenskyy
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  • 3.  RE: Can we install Genesys Cloud Softphone on remote PC ?

    Top 25 Contributor
    Posted 7 days ago
    Hi Dmytro,

    Yes, I have the same issue when installing on Windows 7.
    I need to try on Windows 10 and see.

    Regards

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    Mostafa Oudderhem
    Coverage-Communication
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  • 4.  RE: Can we install Genesys Cloud Softphone on remote PC ?

    NEW MEMBER
    Posted 7 days ago
    for Windows 10 it will ask to install .Net 3.5 runtime or sdk, which I do not want to have...

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    Dmytro Zelenskyy
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