Hi my Use case is: Generally we don´t record voice interactions due to German Data Protection Regulation. For training purposes we want to ask temporarily for consent and I would like to do it in a menue with speech recognition. If the caller does not give consent (says "no") the call should go back to the inbound flow. What would be the best way to route the caller back?
#ArchitectureandDesign------------------------------
Thomas Repking
Canada Life Group Services Limited
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