Hi there
I'm wondering if theres any way to add more fields besides the ones already on the csv sample file to mass uploads of organizations in genesys cloud.
Our customer had the idea to assign a number to each customer and since his organization was not huge he had this number to be manually assigned and he did so on the "details" field (just below name) on every external contact organization
Now his organization is growing, more than 500 new customers are ready to be uploaded in external contacts and many of them are organizations or business. he wants to upload the information and assign this number on the csv, unfortunately the field needed it's not on the csv.
Using the api explorer i found out that the field is called "companyType" on the api. it is possible to add this field manually to a csv file in order to mass upload this information to genesys cloud?
thanks and kindest regards.
#Implementation#Omni-ChannelDesktop/UserInterface#PlatformAdministration#Unsure/Other------------------------------
Mariano Martinez
Interaxa S.A.
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