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PureCloud Instance only handling Digital Channels - Is it mandatory to buy and deploy Edge Servers?

  • 1.  PureCloud Instance only handling Digital Channels - Is it mandatory to buy and deploy Edge Servers?

    Top 25 Contributor
    Posted 12 days ago
    Hi,

    One of our customers is asking to have only Mail, Chat and Social Media channels.

    The question is the following:

    Do we need to have Edge Servers associated to this Instance, as these servers will not be used ?

    Thanks

    Regards
    #DigitalChannels

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    Jorge Marcelo Negri
    Senior Project Consultant
    In Motion Argentina
    Ciudad Autónoma de Buenos Aires
    Argentina
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