Genesys Cloud (formerly PureCloud)

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Billing API

  • 1.  Billing API

    Posted 16 days ago

    I am using the below billing API to query billed usages per hour. I am having difficult where if I run a query for the last hour it does not populate any information however when i run it for the full day for the previous day it returns a value.

    The hourly query works for our lab system so not sure why it does not work for our Prod and customer systems.


    any help will be appreciated.



    Conrad Lemos
    IP Integration

  • 2.  RE: Billing API

    Posted 14 days ago
    For API questions I would recommend posting to the Genesys Cloud Developer Forum -

    Donald Huovinen
    Genesys - Employees