Issues were found during the GA release of Architect Dynamic Schedule Lookups causing a rollback and disablement of this new feature. We're currently re-testing this now and it will be re-released once everything has passed the QA checks. Original release notes are below:

Dynamically look up schedules, schedule groups, and emergency groups in Architect flows

Administrators and contact center managers can now use new Find Schedule, Find Schedule Group, and Find Emergency Group actions in Architect. These new actions enable administrators to dynamically look up these schedules and groups at flow runtime. For more information, see Find Schedule action, Find Schedule Group action, and Find Emergency Schedule action. This feature requires one of the following subscriptions: Genesys Cloud User 1, Genesys Cloud User 2 or Genesys Cloud User 3.

#Roadmap/NewFeatures

------------------------------
Justin Campbell
Product Manager
Genesys - Employees
------------------------------

Hi @Justin Campbell

Any update on the estimated release time of this feature?

Regards.

------------------------------
Carlos Camacho Jimenez
Evolutio Cloud Enabler S.A.
------------------------------

Original Message:
Sent: 05-12-2022 14:07
From: Justin Campbell
Subject: Rollback Announcement - Architect Dynamic Schedule Lookups

Issues were found during the GA release of Architect Dynamic Schedule Lookups causing a rollback and disablement of this new feature. We're currently re-testing this now and it will be re-released once everything has passed the QA checks. Original release notes are below:

Dynamically look up schedules, schedule groups, and emergency groups in Architect flows

Administrators and contact center managers can now use new Find Schedule, Find Schedule Group, and Find Emergency Group actions in Architect. These new actions enable administrators to dynamically look up these schedules and groups at flow runtime. For more information, see Find Schedule action, Find Schedule Group action, and Find Emergency Schedule action. This feature requires one of the following subscriptions: Genesys Cloud User 1, Genesys Cloud User 2 or Genesys Cloud User 3.

#Roadmap/NewFeatures

------------------------------
Justin Campbell
Product Manager
Genesys - Employees
------------------------------

Would also love to know if there are any updates.  I have a flow I'm building right now where this would be useful.


Thanks

------------------------------
Bethany Han
Business Application Expert
Blue Cross and Blue Shield of North Carolina
------------------------------

Original Message:
Sent: 05-12-2022 14:07
From: Justin Campbell
Subject: Rollback Announcement - Architect Dynamic Schedule Lookups

Issues were found during the GA release of Architect Dynamic Schedule Lookups causing a rollback and disablement of this new feature. We're currently re-testing this now and it will be re-released once everything has passed the QA checks. Original release notes are below:

Dynamically look up schedules, schedule groups, and emergency groups in Architect flows

Administrators and contact center managers can now use new Find Schedule, Find Schedule Group, and Find Emergency Group actions in Architect. These new actions enable administrators to dynamically look up these schedules and groups at flow runtime. For more information, see Find Schedule action, Find Schedule Group action, and Find Emergency Schedule action. This feature requires one of the following subscriptions: Genesys Cloud User 1, Genesys Cloud User 2 or Genesys Cloud User 3.

#Roadmap/NewFeatures

------------------------------
Justin Campbell
Product Manager
Genesys - Employees
------------------------------

Hi @Justin Campbell We have a use case in dire of this feature as. Would you be able to advise on any updates and/or tentative timelines for this?

Thanks & Regards,​

------------------------------
John Lazarus
Conn3ct (Connect Managed Services (UK) Limited)
------------------------------

Original Message:
Sent: 05-12-2022 14:07
From: Justin Campbell
Subject: Rollback Announcement - Architect Dynamic Schedule Lookups

Issues were found during the GA release of Architect Dynamic Schedule Lookups causing a rollback and disablement of this new feature. We're currently re-testing this now and it will be re-released once everything has passed the QA checks. Original release notes are below:

Dynamically look up schedules, schedule groups, and emergency groups in Architect flows

Administrators and contact center managers can now use new Find Schedule, Find Schedule Group, and Find Emergency Group actions in Architect. These new actions enable administrators to dynamically look up these schedules and groups at flow runtime. For more information, see Find Schedule action, Find Schedule Group action, and Find Emergency Schedule action. This feature requires one of the following subscriptions: Genesys Cloud User 1, Genesys Cloud User 2 or Genesys Cloud User 3.

#Roadmap/NewFeatures

------------------------------
Justin Campbell
Product Manager
Genesys - Employees
------------------------------

Is there any updates to on this?

Even if it is just we are still working on x, aiming for sometime next month.
Or we have had to push this to next quarter
etc

Just anything at this point would be really appreciated.

------------------------------
Anton Vroon
------------------------------

Original Message:
Sent: 05-12-2022 14:07
From: Justin Campbell
Subject: Rollback Announcement - Architect Dynamic Schedule Lookups

Issues were found during the GA release of Architect Dynamic Schedule Lookups causing a rollback and disablement of this new feature. We're currently re-testing this now and it will be re-released once everything has passed the QA checks. Original release notes are below:

Dynamically look up schedules, schedule groups, and emergency groups in Architect flows

Administrators and contact center managers can now use new Find Schedule, Find Schedule Group, and Find Emergency Group actions in Architect. These new actions enable administrators to dynamically look up these schedules and groups at flow runtime. For more information, see Find Schedule action, Find Schedule Group action, and Find Emergency Schedule action. This feature requires one of the following subscriptions: Genesys Cloud User 1, Genesys Cloud User 2 or Genesys Cloud User 3.

#Roadmap/NewFeatures

------------------------------
Justin Campbell
Product Manager
Genesys - Employees
------------------------------

Hello,

Is there an update on the release date of this feature?

Regards,

------------------------------
Michael Joseph Carreon
Dexcom, Inc.
------------------------------

Original Message:
Sent: 05-12-2022 14:07
From: Justin Campbell
Subject: Rollback Announcement - Architect Dynamic Schedule Lookups

Issues were found during the GA release of Architect Dynamic Schedule Lookups causing a rollback and disablement of this new feature. We're currently re-testing this now and it will be re-released once everything has passed the QA checks. Original release notes are below:

Dynamically look up schedules, schedule groups, and emergency groups in Architect flows

Administrators and contact center managers can now use new Find Schedule, Find Schedule Group, and Find Emergency Group actions in Architect. These new actions enable administrators to dynamically look up these schedules and groups at flow runtime. For more information, see Find Schedule action, Find Schedule Group action, and Find Emergency Schedule action. This feature requires one of the following subscriptions: Genesys Cloud User 1, Genesys Cloud User 2 or Genesys Cloud User 3.

#Roadmap/NewFeatures

------------------------------
Justin Campbell
Product Manager
Genesys - Employees
------------------------------

Hello,

Has a new date been set for this function?

Best Regards,
Benjamin.P

------------------------------
Benjamin PIROUX
------------------------------

Original Message:
Sent: 05-12-2022 14:07
From: Justin Campbell
Subject: Rollback Announcement - Architect Dynamic Schedule Lookups

Issues were found during the GA release of Architect Dynamic Schedule Lookups causing a rollback and disablement of this new feature. We're currently re-testing this now and it will be re-released once everything has passed the QA checks. Original release notes are below:

Dynamically look up schedules, schedule groups, and emergency groups in Architect flows

Administrators and contact center managers can now use new Find Schedule, Find Schedule Group, and Find Emergency Group actions in Architect. These new actions enable administrators to dynamically look up these schedules and groups at flow runtime. For more information, see Find Schedule action, Find Schedule Group action, and Find Emergency Schedule action. This feature requires one of the following subscriptions: Genesys Cloud User 1, Genesys Cloud User 2 or Genesys Cloud User 3.

#Roadmap/NewFeatures

------------------------------
Justin Campbell
Product Manager
Genesys - Employees
------------------------------

I believe it should now be available.

------------------------------
Paul Dittrich
Genesys - Employees
------------------------------

Original Message:
Sent: 06-03-2022 08:01
From: Benjamin PIROUX
Subject: Rollback Announcement - Architect Dynamic Schedule Lookups

Hello,

Has a new date been set for this function?

Best Regards,
Benjamin.P

------------------------------
Benjamin PIROUX

Original Message:
Sent: 05-12-2022 14:07
From: Justin Campbell
Subject: Rollback Announcement - Architect Dynamic Schedule Lookups

Issues were found during the GA release of Architect Dynamic Schedule Lookups causing a rollback and disablement of this new feature. We're currently re-testing this now and it will be re-released once everything has passed the QA checks. Original release notes are below:

Dynamically look up schedules, schedule groups, and emergency groups in Architect flows

Administrators and contact center managers can now use new Find Schedule, Find Schedule Group, and Find Emergency Group actions in Architect. These new actions enable administrators to dynamically look up these schedules and groups at flow runtime. For more information, see Find Schedule action, Find Schedule Group action, and Find Emergency Schedule action. This feature requires one of the following subscriptions: Genesys Cloud User 1, Genesys Cloud User 2 or Genesys Cloud User 3.

#Roadmap/NewFeatures

------------------------------
Justin Campbell
Product Manager
Genesys - Employees
------------------------------

Thanks for the update Paul

Don't mean to be salty, but why haven't we received any update on this until now despite multiple people asking on this thread?
Also I note there isn't anything in the release notes for today on this either.

------------------------------
Anton Vroon
------------------------------

Original Message:
Sent: 06-08-2022 14:03
From: Paul Dittrich
Subject: Rollback Announcement - Architect Dynamic Schedule Lookups

I believe it should now be available.

------------------------------
Paul Dittrich
Genesys - Employees

Original Message:
Sent: 06-03-2022 08:01
From: Benjamin PIROUX
Subject: Rollback Announcement - Architect Dynamic Schedule Lookups

Hello,

Has a new date been set for this function?

Best Regards,
Benjamin.P

------------------------------
Benjamin PIROUX

Original Message:
Sent: 05-12-2022 14:07
From: Justin Campbell
Subject: Rollback Announcement - Architect Dynamic Schedule Lookups

Issues were found during the GA release of Architect Dynamic Schedule Lookups causing a rollback and disablement of this new feature. We're currently re-testing this now and it will be re-released once everything has passed the QA checks. Original release notes are below:

Dynamically look up schedules, schedule groups, and emergency groups in Architect flows

Administrators and contact center managers can now use new Find Schedule, Find Schedule Group, and Find Emergency Group actions in Architect. These new actions enable administrators to dynamically look up these schedules and groups at flow runtime. For more information, see Find Schedule action, Find Schedule Group action, and Find Emergency Schedule action. This feature requires one of the following subscriptions: Genesys Cloud User 1, Genesys Cloud User 2 or Genesys Cloud User 3.

#Roadmap/NewFeatures

------------------------------
Justin Campbell
Product Manager
Genesys - Employees
------------------------------