Currently, there is no "stop recording" function except the Secure Pause feature or API call. That tool is used if you turn on Consent on the trunk to allow recording to start only when this is set and after you obtain consent. Once it is set, I don't think there is any way to "unset" it.
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Robert Wakefield-Carl
Avtex Solutions, LLC
Contact Center Innovation Architect
robertwc@avtex.comhttps://www.Avtex.comhttps://RobertWC.Blogspot.com------------------------------
Original Message:
Sent: 03-18-2021 07:43
From: Angelia Harper
Subject: Stop Screen Rec when No Voice Rec is enabled
Does anyone know if there is a way to STOP the Screen Recording if the Enable Participant Recording is NOT set in the call flow?
#QualityManagement
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Angelia Harper
Avtex Solutions, LLC
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