Hello,
We are currently building a preview outbound contact center.
For this we are using the Scripter, and that works fine.
Now the customer wants to have the scheduled callback a bit customized and I'm not quite sure if this is possible.
What they would like to have is:
A dropdownlist with some fixed hours (e.g. 1h , 2h, 3h) (callback after).
Date is taken from the system automatically (get current date).
And then a Button that plans the reschedule at the current date from the system and the current time plus the extra time selected in the dropdownlist.
Is this possible within Scripter?
And if yes, any guidelines how to build this ?
Many regards,
Rob
I figured out to get the current date (but then I also get the time) how can I add some to that I haven't been able to find yet.#Outbound------------------------------
Rob Mulder
DDM Consulting Nederland B.V.
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