Hi Rajnish
If you jump over to the Developer Centre you can use the query builder that's a great help for this type of thing:
https://developer.mypurecloud.com/developer-tools/#/analytics-query-builderIn the meantime though try something like this replace
XXXXXXXXXXXXXXX
with your actual Queue IDs)::
{
"filter": {
"type": "and",
"clauses": [
{
"type": "or",
"predicates": [
{
"type": "dimension",
"dimension": "queueId",
"operator": "matches",
"value": "XXXXXXXXXXXXXXX"
},
{
"type": "dimension",
"dimension": "queueId",
"operator": "matches",
"value": "XXXXXXXXXXXXXXX"
}
]
},
{
"type": "and",
"predicates": [
{
"type": "dimension",
"dimension": "mediaType",
"operator": "matches",
"value": "voice"
}
]
}
]
},
"metrics": [
"oWaiting"
]
}
------------------------------
Vaun McCarthy
NTT New Zealand Limited
------------------------------
Original Message:
Sent: 04-09-2021 17:36
From: Rajnish Roy
Subject: Post Request Body for Multiple queue and MediaType=Voice
Hello All,
As of now, I am sending post request using below Header Parameter for one QueueID and MediaType=voice. Please help me, How we can build/modify the same filter to Send request with multiple QueueID and MediType=voice.
{
"filter": {
"type": "and",
"predicates": [
{
"type": "dimension",
"dimension": "queueId",
"operator": "matches",
"value": "20f15926-ea1d-47b0-a6e5-4be482976dad"
},
{
"type": "dimension",
"dimension": "mediaType",
"operator": "matches",
"value": "voice"
}
]
},
"metrics": [
"oWaiting"
]
}
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------------------------------
Rajnish Roy
Thermo Fisher Scientific Inc
------------------------------