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  • 1.  Microsoft Teams with PureCloud?

    Posted 07-17-2019 02:38
    Hi,

    Would like to know if Microsoft Teams integration with PureCloud is available today?

    Understand that Skype for Business is available with with $5 add on. Not sure if this is the same?

    Appreciate if anyone has done this before. Thanks in advance.

    Regards,
    Chin.
    #ArchitectureandDesign
    #Integrations
    #SIP/VolP
    #Unsure/Other


  • 2.  RE: Microsoft Teams with PureCloud?

    Posted 09-26-2019 22:15
    What did you find out about this?

    ------------------------------
    Vaun McCarthy
    Dimension Data New Zealand Ltd.
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  • 3.  RE: Microsoft Teams with PureCloud?

    Posted 09-27-2019 10:11

    This is on the road map for PureCloud, slide/page 11 of this PDF .

     

    We are anxious to see a solution as well but Microsoft has yet to release a presence API for Teams, as it had for SfB.

     

     

    CHRIS 

    Robert 'Chris' Mayo | Director, Technical Services
    voice: 602.797.1480   |   fax: 602.797.1481   |   www.altivon.com  

     






  • 4.  RE: Microsoft Teams with PureCloud?

    Posted 09-27-2019 17:50
    ​Can you post that PDF again please?  The link seems to bring up nothing but a blank page for me in multiple browsers.

    ------------------------------
    Vaun McCarthy
    Dimension Data New Zealand Ltd.
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  • 5.  RE: Microsoft Teams with PureCloud?

    GENESYS
    Posted 09-30-2019 16:26
    Hi @Yaw Chin and @Chris Mayo,

    I am leading the MS Teams integration for Genesys Product.  ​​Would you be interested in discussing the effort and providing feedback on what we are planning?  If so, let me know and we can set up time to connect.

    Thanks!

    ------------------------------
    Trey Buck
    Genesys - Employees
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  • 6.  RE: Microsoft Teams with PureCloud?

    Posted 09-30-2019 17:35
    ​HI Trey

    We're currently working through a P2P discussion with a customer who's presently on PureEngage On Premise but are also underway for a migration from Skype for Business to Teams.  If we're able to be kept up to date with the progress of the PureCloud/Teams Integration and how that's looking or costed I'd appreciate it.

    Thanks


    Vaun

    ------------------------------
    Vaun McCarthy
    Dimension Data New Zealand Ltd.
    ------------------------------



  • 7.  RE: Microsoft Teams with PureCloud?

    Posted 09-30-2019 17:52
    ​HI Trey

    Are you able to divulge what the feature set of this integration will be?

    ------------------------------
    Vaun McCarthy
    Dimension Data New Zealand Ltd.
    ------------------------------



  • 8.  RE: Microsoft Teams with PureCloud?

    GENESYS
    Posted 10-02-2019 16:19
    Hi @Vaun McCarthy - here is a new blog post I wrote discussing the PureCloud - MS Teams​ integration telephony aspects, and it includes information on the scope of the initial integration as well: PureCloud Developer Blog Post.  Take a look and let me know what you think!

    ------------------------------
    Trey Buck
    Genesys - Employees
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