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PureCloud Weekly Release Notes - 10/16/19

  • 1.  PureCloud Weekly Release Notes - 10/16/19

    GENESYS
    Posted 10-16-2019 14:35

    Platform

    CCPA compliance

    PureCloud customers can now use the PureCloud General Data Protection Regulation (GDPR) API to comply with the California Consumer Privacy Act (CCPA). Use the PureCloud GDPR API to independently respond to CCPA requests for confirmation, access, and deletion of personal data that PureCloud collects and stores. PureCloud will complete CCPA requests through the GDPR API within two weeks of the initial request. For more information, see PureCloud and CCPA compliance.

    Deprecations

    Altocloud smart tags deprecation removal

    Genesys removed the Altocloud smart tags feature on October 16, 2019. For more information, see Deprecation: Smart Tags.


    #ArchitectureandDesign
    #Implementation
    #Integrations
    #Unsure/Other

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    Cole Callahan
    Genesys - Employees
    Online Community Coordinator
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