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Q&A Show: WEM Topic Manager & Latitude Roadmap

  • 1.  Q&A Show: WEM Topic Manager & Latitude Roadmap

    GENESYS
    Posted 03-05-2021 09:21
    Edited by Matt Lawson 04-05-2021 13:25
    This episode is about two premium features in Genesys Cloud:
         *The WEM Suite's NEW Topic Manage and
         *Latitude's Roadmap plans for 2021!

    Time Marks:

    Meet the Topic Manager Experts - 1:01
    WEM Topic Manager Demo - 5:19
    Latitude Roadmap - 28:33

    Additional Notes

    Don't forget that you can join and participate in the WEM and Latitude Communities to ask any questions you may have or to get to know the team!

    Also, if you missed our first episode with the Latitude Team that provides an overview of the platform, Check it out here: https://youtu.be/PaUDUIA0Rts


    #PureCloudQAEpisode

    ------------------------------
    Matt Lawson
    Genesys - Employees
    Genesys Community Manager
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