This episode is about two premium features in Genesys Cloud:
*The WEM Suite's NEW Topic Manage and
*Latitude's Roadmap plans for 2021!
Time Marks:
Meet the Topic Manager Experts -
1:01WEM Topic Manager Demo -
5:19Latitude Roadmap -
28:33Additional Notes
Don't forget that you can join and participate in the
WEM and
Latitude Communities to ask any questions you may have or to get to know the team!
Also, if you missed our first episode with the Latitude Team that provides an overview of the platform, Check it out here:
https://youtu.be/PaUDUIA0Rts
#PureCloudQAEpisode------------------------------
Matt Lawson
Genesys - Employees
Genesys Community Manager
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