Good Day!
We currently have our encryption key set where it does not change. We are looking to enable it to change at an interval.
What impact should we expect when changing this:
* When we enable to have a periodic Key Change, do we lose access to any recordings from the old key?
Is there any prep work we should do leading up to this change?
We are a large organization and need to ensure this change will not disrupt our ability to listen to and access call recordings.
Thanks!
#Security------------------------------
Kymberli O'Hagan
Product Owner, Omni-Channel
Alberta Motor Association
------------------------------