Good question. Division transfer control us usually for agents, not system API or Architect. I would assume you could have Architect transfer between divisions, but you would need to test it.
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Robert Wakefield-Carl
Avtex Solutions, LLC
Contact Center Innovation Architect
robertwc@avtex.comhttps://www.Avtex.comhttps://RobertWC.Blogspot.com------------------------------
Original Message:
Sent: 10-22-2021 14:59
From: Dan Zott
Subject: Transfer to Flow inter- division
From an Inbound Flow in Division "XXXX", can I use "Transfer to Flow" to a flow in Division "YYYY" ?
#ArchitectureandDesign
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Dan Zott
Ally Financial
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