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[ INFO ] Google Dialogflow CX

  • 1.  [ INFO ] Google Dialogflow CX

    GCAP Member
    Posted 11-17-2020 10:07
    Hi community
    does Genesys Cloud support Google Dialogflow CX?
    If not, when is it planned?
    Thank you
    #Integrations

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    Gennaro Montanino
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  • 2.  RE: [ INFO ] Google Dialogflow CX

    GENESYS
    Posted 11-17-2020 10:27
    Not yet, next year

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    Melissa Bailey
    Genesys - Employees
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  • 3.  RE: [ INFO ] Google Dialogflow CX

    GCAP Member
    Posted 11 days ago
    Hi Melissa
    do you have any news here? Dialogflow CX is GA on 11th December. Telephony partners are integrating it with their solution.

    Thank you
    Gennaro

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    Gennaro Montanino
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