Is there a way to get the Display Option, Hide empty rows, to stay toggled to On? If I click away and come back in the Genesys Application, I have to toggle that switch every time for every queue that I review. Love the option, hate that it won't stay that way. I even tried saving the view with it set and that did not work either. Thoughts?
Performance > Queue , select a queue. go to Performance tab > click the settings button in the bottom right corner and toggle the switch to hide empty rows.
#Omni-ChannelDesktop/UserInterface------------------------------
Wendy Sachen
Armed Forces Insurance (AFI)
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