Genesys Cloud - Main

 View Only

Discussion Thread View
  • 1.  Picture on the Email we sent

    Posted 02-11-2020 05:45
    Hi all !!

    Hope you're doing good,

    I have a question, is it possible to add a profile picture on the emails we send?
    Like in the picture:

    You can see my picture on the emails, but the ones sent from Genesys dont have it, is possible to have a profile picture?
    Thank you so much

    Joan

    #Ask Me Anything (AMA)
    #Implementation
    #Outbound
    #PlatformAdministration

    ------------------------------
    Joan Sagales Riera
    Stayforlong
    ------------------------------


  • 2.  RE: Picture on the Email we sent

    Posted 02-11-2020 18:04
    Inline images and personal canned responses will enable dynamic signatures with images.  Out soon.  I see that resource center has the images help.  https://help.mypurecloud.com/articles/add-inline-images-to-email-messages/

    ------------------------------
    Robert Wakefield-Carl
    Avtex Solutions, LLC
    Contact Center Innovation Architect
    robertwc@avtex.com
    https://www.Avtex.com
    https://RobertWC.Blogspot.com
    ------------------------------



  • 3.  RE: Picture on the Email we sent

    Posted 02-12-2020 04:08
      |   view attached
    Thank you, Robert, for the reply, but I mean, put a profile image for the emails, as we have in our accounts, is it possible? 
    (See picture attached)

    Best!

    Joan

    ------------------------------
    Joan Riera
    Stayforlong
    ------------------------------



  • 4.  RE: Picture on the Email we sent

    Posted 02-12-2020 10:10
    Yes, that is on the roadmap coming soon



    Robert Wakefield-Carl
    Sr. Director – Innovation Architects | Avtex
    T: 949-268-5104
    C: 310-350-2010
    Subscribe to Avtex Thoughts

     






Need Help finding something?

Check out the Genesys Knowledge Network - your all-in-one access point for Genesys resources