Hi George
Thank you but this is only partially true =) at least in Genesys
Engage world.
Here you can find document provided by
Genesys that explain how to connect
Genesys SIP Server with
Audiocodes. Also in case of Alcatel, you can find a lot of documents from
Genesys that explain how to configure Alcatel...
Nevertheless have a nice weekend
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Gennaro Montanino
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Original Message:
Sent: 01-07-2021 15:10
From: George Ganahl
Subject: SBC AudioCodes
No, we don't document how to configure 3rd party equipment and systems.
You can contact AudioCodes for training and assistance.
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George Ganahl GCP (Genesys Cloud), ICCE
Principal PS Consultant
Genesys
Original Message:
Sent: 01-07-2021 10:55
From: Gennaro Montanino
Subject: SBC AudioCodes
Hi George
do you have some documentation, more than external Trunk, on how to configure the Audiocodes SBC?
I mean about the SBC configuration to be done and all the parameters to be set
Thanks
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Gennaro Montanino
Original Message:
Sent: 04-09-2019 11:00
From: George Ganahl
Subject: SBC AudioCodes
Create an External Trunk that has the IP address of the SBC for its Proxy setting.
Make sure the proper ports and services can communicate through the SBC:
https://help.mypurecloud.com/articles/purecloud-ports-services/
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George Ganahl CCXP, GCA
Principal Technology Consultant
Genesys
Original Message:
Sent: 04-09-2019 04:20
From: Charaf Eddine Chemlal
Subject: SBC AudioCodes
Hello,
I'm looking for some docs, URLs explaining how to interconnect a PureCloud Edge V3 to SBC AudioCodes.
Could anyone help please !
Kind regards,
#Implementation
#Integrations
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Charaf Eddine Chemlal
Dimension Data France
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