Hi Everyone!
We are trying to better understand the possibilities of integrating Genesys Cloud with Microsoft Dynamics. Our vision would be to have a Genesys Softphone "widget" on the full Microsoft Dynamics screen.
I know there is an appfoundry partner that sells this integration, but I was curious if anyone has done something similar without using a third party vendor? What options exist in this space?
Thanks!
-Matt
#microsoftdynamics
#CRMintegrations
#Integrations------------------------------
-Matt; Vanguard
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