Genesys Cloud CX

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  • 1.  Deselecting Phone

    GCAP Member
    Posted 12-02-2021 15:22
    Hi , is there a permission in roles to prevent agents from deselecting their phones?
    #SystemAdministration
    #Telephony

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    Elaine Lim
    Mercury NZ
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  • 2.  RE: Deselecting Phone

    Posted 12-16-2021 23:25

    vote :)



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    KAIO CEZAR BELISEIRA
    InvenIT Prestacoes de Servicos LTDA
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