Genesys Cloud (formerly PureCloud)

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  • 1.  Dynamic user Access

    Posted 10 days ago
    Edited by Dewald Smit 9 days ago
    Good day,

    We have run into a minor irritation when it comes to Dynamic User administration.

    Scenario: Group with Roles assigned - Add User and they get the Roles.
    With Role assignment set on the Group, now we cannot do inclusion rules to the group.

    So this take us back to a manual process of adding people to the Groups to get the role they require.

    Please help me save my sanity.
    Dewald Smit
    Bytes Systems Integration a Division of Altron