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In this episode, Community Manager Matt meets with Jeff Ritter and Sheela Sridharan to walkthrough the Genesys' Beyond training site and certification program! Make sure to watch through the full episode to catch two new segments and learn how you can win a free Genesys Certification Exam!Wallboard Resources:https://help.mypurecloud.com/articles/create-a-wallboard-account/https://help.mypurecloud.com/articles/add-and-edit-performance-dashboards/We'll announce the Exam winners in our next episode! :)
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