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Is it safe to use self-signed certificates in GenesysCloud?

  • 1.  Is it safe to use self-signed certificates in GenesysCloud?

    Posted 10-20-2020 06:17
    Hi,

    We have a single sign-on setup in GenesysCloud and Salesforce.
    I used a self-signed certificate for Salesforce.

    I was able to single sign on, but I found the following article in the resource center.

    https://help.mypurecloud.com/faq/do-data-actions-work-with-services-using-self-signed-certificates/

    Isn't it recommended to use self-certification in GenesysCloud?

    Please let me know why there was no mention in the Resource Center of why self-signed certificates are not recommended.

    #Integrations
    #Security

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    nozomi Owada
    Mitsui Knowledge Industry Co., Ltd
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