Hi,
We have a single sign-on setup in GenesysCloud and Salesforce.
I used a self-signed certificate for Salesforce.
I was able to single sign on, but I found the following article in the resource center.
https://help.mypurecloud.com/faq/do-data-actions-work-with-services-using-self-signed-certificates/Isn't it recommended to use self-certification in GenesysCloud?
Please let me know why there was no mention in the Resource Center of why self-signed certificates are not recommended.
#Integrations#Security------------------------------
nozomi Owada
Mitsui Knowledge Industry Co., Ltd
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