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Dashboard Breaks when Widget Content changes

  • 1.  Dashboard Breaks when Widget Content changes

    Posted 08-04-2021 19:31
    Hi All -

    When the content of a dashboard widget changes, the viewer will often lose visibility of the widget, with an "insufficient permissions" error.

    A good example is when an Agent is deleted or moved to a different Division, then the Agent List widget is not available.

    In the case above, the obvious fix is to remove the Agent from the list *before* making the back-end change. However, in 'Customer land', this often does not happen as it may be handled by different people / departments.

    Any other workable suggestions?

    Cheers,
    Mal.
    #Reporting/Analytics

    ------------------------------
    Thanks and regards,
    Malcolm Green
    Nexon Asia Pacific
    ------------------------------


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