Genesys Cloud - Main

 View Only
Discussion Thread View

Error with purecloud softphone install process

  • 1.  Error with purecloud softphone install process

    Posted 11-07-2019 12:52
    Hello
    Maybe somebody had problems when install the softphone in windows 10 PRO?
    I run the installator of purecloud softphone, and appear this error

    Is neccesary run the setup again for continue the installation,
    This is the version of the SO


    That is to say, I have to run 2 times the .exe for install the softphone in this machines

    #Telephony

    ------------------------------
    Gladys Galabay
    High Telecommunications Sociedad de Telecomunicaciones Cia. Ltda.
    ------------------------------


Need Help finding something?

Check out the Genesys Knowledge Network - your all-in-one access point for Genesys resources