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Hi all,We had a flow that transfers customers to a Group voicemail, which works just fine, but how can we disable/change the default system prompt "Please leave a message after the tone, and after you are done, please hangup" (or something along those lines).
If we upload a "greeting" prompt to the group, it will be play, but the default prompt will still play afterwards. Any way to disable or change this default behavior?
Just FYI, i opened up a ticket and got the following response:
"Unfortunately these are programmed at the base level and currently there is no way to remove them. I would suggest doing a search in the ideas portal and vote on several ideas like this so that they will be considered by product management to include as a feature to the product. I know there are several ideas already created about voice mail prompts and how customers would like to have more control over them."
So this is currently not possible.
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