Genesys Cloud (formerly PureCloud)

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Where are audio profiles stored for users?

  • 1.  Where are audio profiles stored for users?

    Top 25 Contributor
    Posted 3 days ago
    Where does Genesys Cloud store user audio profiles?
    #PlatformAdministration
    #SystemAdministration
    #Unsure/Other

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    Vaun McCarthy
    NTT New Zealand Limited
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  • 2.  RE: Where are audio profiles stored for users?

    GENESYS
    Posted 19 hours ago
    Hi Vaun,

    Could you expand on your question please, i.e what do you mean by an audio profile?

    Thanks
    JJ

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    Kind Regards

    JJ Earle-Henson
    Global SPARK Team
    Genesys Online Community
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  • 3.  RE: Where are audio profiles stored for users?

    Top 25 Contributor
    Posted 9 hours ago
    Hi JJ

    I'm referring to the audio/headset device profiles, so which devices/profiles are "stored" and the settings for those profiles.

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    Vaun McCarthy
    NTT New Zealand Limited
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