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Webchat architect flow and screen-share

  • 1.  Webchat architect flow and screen-share

    Posted 03-20-2020 12:18
    Edited by Anthony Demeusy 03-20-2020 12:18
    Hell everyone,

    We are interested in the webchat screen-share feature that is available (only) in the widget version 1.0. Unfortunately, by doing so it seems that will lose the ability to use architect flow since it is available for all widget versions but the v1.0. We have created a product idea regarding this : https://purecloud.ideas.aha.io/ideas/CLCOLL-I-411 (Please vote if you are interested too !)

    Has anyone developed a workaround to be able to use screen-share and Architect flow ?
    #DigitalChannels
    #Implementation
    #Omni-ChannelDesktop/UserInterface

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    Anthony Demeusy
    Carestream Dental
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