Hello Robert,
Thank you for the feedback.
OK, I have run the metrics now few days back but I still cannot see the previous information regarding these days.
I only see the current time metrics all the time.
Any idea how should I see all the details since the metrics has been running?
Best regards,
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Ali Aljohani
Hadef Information Technology Co.
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Original Message:
Sent: 01-24-2021 18:25
From: Robert Wakefield-Carl
Subject: Concurrent Calls - Trunk/Edge - History
@George Ganahl or @Tom Shallon might know, but unless you have the metrics running all the time, I don't think there is a good report for this.
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Robert Wakefield-Carl
Avtex Solutions, LLC
Contact Center Innovation Architect
robertwc@avtex.com
https://www.Avtex.com
https://RobertWC.Blogspot.com
Original Message:
Sent: 01-24-2021 10:29
From: Ali Aljohani
Subject: Concurrent Calls - Trunk/Edge - History
Dears,
My customer would like to know if the Edge has achieved the max concurrent calls during last month.
Is it possible and from where?
Best regards,
#Reporting/Analytics
#Telephony
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Ali Aljohani
Hadef Information Technology Co.
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