Is there a way to restart a sequence back to 1? Pausing the campaign and restarting it only resumes where it left off. 

Thank you,

Eric
#Outbound

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Eric Allen
Vervent, Inc.
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Don't we wish.  There are ideas on AHA about this you can vote on and Genesys is actively working on resorting while campaign is running, but you get the recycle when you restart.  Look through the ideas on AHA and encourage voting:

Pause campaign and restart without recycle | Genesys Cloud Ideas Lab (aha.io)

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Robert Wakefield-Carl
Avtex Solutions, LLC
Contact Center Innovation Architect
robertwc@avtex.com
https://www.Avtex.com
https://RobertWC.Blogspot.com
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Original Message:
Sent: 06-14-2021 15:11
From: Eric Allen
Subject: Manually resetting an outbound campaign sequence to beginning

Is there a way to restart a sequence back to 1? Pausing the campaign and restarting it only resumes where it left off.

Thank you,

Eric
#Outbound

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Eric Allen
Vervent, Inc.
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